Terms and Conditions


Check-in is from 2.30 p.m. If you need to arrive earlier or wish to drop off your bags, just let us know as we may be able to make arrangements for this. Check-out is 10.30 a.m. The Apartments book Saturday to Saturday. During low season we offer short breaks and The Captain's Cabin has flexible booking dates throughout the year. Once we receive your deposit we will send you confirmation either by email or by post, with further arrival details and a map.


Prices are in pounds sterling and are per apartment per week (apart from short breaks as stated). We require a £300 per week non-refundable deposit payable on-line, by uk cheque or bank transfer, with the balance payable 6 weeks before arrival. If you wish to cancel: When you make your booking and we have received the required deposit to secure the booking, a legally binding contract exists between us that is non-cancellable and non-refundable; you remain liable to pay in full for all of your booking even if you are unable to take your holiday. Even where you have not paid in full at the time of cancellation, you will remain liable for the full cost. If for some reason you do need to cancel: Please note that the deposit is non-refundable. In order to minimise your loss for the outstanding blance it is important that you tell us at the first opportunity so that we can attempt to re-let your apartment (we may need to offer this at a discounted rate); If we are able to re-let you apartment you will no longer be liable for the outstanding balance payment or if this has already been paid we may be able to reimburse some of this less any discount we had to offer and a 15% admin fee. We strongly advise that you take out cancellation insurance to protect yourself against possible loss, or check that you are covered by your current insurance company. Please note that it is not possible to simply move your deposit to a future booking. For futher deails of what is included in the price and what is provided please go to 'What's Provided?' on the Bookings page. We are not able to carry over your deposit as an alternative to cancelling. We are not responsible for any loss or damage inccured on the premises.

If We Need to Cancel

We would only cancel your booking in the event of unforseen circumstances. We would attempt to offer you alternative accommodation but if this was not possible or acceptable to you, then we would refund all monies paid by you; our liability would not extend beyond this refund. 

If you would like further details on any of the above Please contact us.

Children are most welcome, but please be safety aware, for example there may be cleaning products in the apartment, ornaments with sharp edges and large opening windows.

Additional Information

We do not accept bookings for Hen/Stag Parties.

Bathrooms have a walk in shower. shower.

Southcliff Apartments are strictly No-smoking.

Car parking is free, and because we are in a quiet residential area we are delighted to say there are no restrictions on parking - guests usually park to the side of the apartments on Windsor Crescent, or on one of the side streets.

Minor breakages such as a plate or cup will not be charged, but we do charge for avoidable damage such as iron burns or ink on sofas or if breakages are to items of high value.